Everything works together so customers get instant, personalized help—and every conversation is automatically logged.
Handle inbound and outbound calls with an AI voice agent that sounds natural, understands context, and knows exactly when to hand off to a human.
FAQs, scheduling, status checks, routing
Reminders, follow-ups, confirmations, surveys
Escalate complex cases to your team with full context
Auto-log outcomes and notes directly to your CRM
Reply to customers on WhatsApp, Instagram, Facebook Messenger, SMS, and Email with consistent, personalized answers—powered by one unified AI.
Business API integration
DM automation
Facebook integration
Multi-channel coverage
Your AI knows who's calling. It pulls customer history, personalizes responses, and logs every interaction automatically.
Instant profile lookup
Full context available
Notes, tags, status updates
Real-time CRM updates
See the measurable improvements teams achieve with MiCalls.
See how MiCalls handles inbound conversations from start to finish.
Call, WhatsApp, Instagram, SMS, or Email
Instant CRM lookup for customer context
Natural language processing
Resolve instantly or escalate to a human
Summary and outcome logged automatically
Pick a workflow and let MiCalls run it across calls and messages.
Resolve FAQs, status checks, and ticket triage 24/7—without adding agents.
Follow up on missed calls and DMs instantly, qualify prospects, and create leads in your CRM.
Schedule, confirm, and send reminders automatically to cut no-shows.
Share order updates, delivery status, and returns help across channels—automatically.
Send personalized payment reminders and follow-ups to improve collections.
Collect NPS and CSAT after interactions and log results to your CRM.
Learn MoreMiCalls ships with ready-to-run voice + chat workflows for the teams that handle the most calls, messages, and follow-ups.
Hear what our clients have to say about their experience with MiCalls.
Medical Director, HealthFirst Clinic
"MiCalls has transformed our patient communication. We've seen a significant reduction in no-shows since implementing automated reminders. The AI voice bot handles appointment scheduling flawlessly."
CEO, QuickCart E-commerce
"Our support tickets dropped dramatically after integrating MiCalls. Customers love getting instant order updates on WhatsApp. The ROI was evident within the first month."
Operations Manager, Premier Realty
"Speed to lead was our biggest challenge. Now with MiCalls, every inquiry is captured and qualified instantly. Our agents can focus on closing deals instead of chasing leads."
Owner, La Mesa Restaurant Group
"Reservation management used to be a nightmare during peak hours. MiCalls handles all our bookings seamlessly via voice and WhatsApp. We haven't missed a reservation since."
VP Collections, Pacific Credit Union
"Payment reminder calls used to take up most of our team's time. Now MiCalls handles thousands of automated calls daily with personalized messaging. Collection rates have improved significantly."
Service Director, AutoMax Dealerships
"Service appointment scheduling and recall outreach used to be manual and error-prone. MiCalls automates everything and integrates perfectly with our DMS. Customer satisfaction has never been higher."
Connect customer identity, history, and outcomes with your existing tools.
Voice Bot, Omnichannel Chatbot, and CRM integration working as one system.
Automated intake and appointment reminders reduced wait-time calls and helped front desks cut no-shows.
Order updates and returns automation on WhatsApp reduced "Where is my order?" tickets and improved CSAT.
Payment reminders and balance support improved contact rates while keeping every outcome logged to the CRM.
Always-on AI agents that respond fast, hand off smoothly, and keep every outcome recorded.
Voice and messaging support that never goes offline.
Voice, WhatsApp, Instagram, Messenger, SMS, and Email—unified.
Pull customer context and push outcomes back automatically.
Voice Bot, Omnichannel Chatbot, and CRM logging in one system.
MiCalls safeguards every call, message, and CRM update with encryption, access controls, and auditability designed for regulated workflows.
Encrypted in transit and at rest. Your customer data stays yours—never sold or shared.
Role-based access with least-privilege defaults so teams only see what they need.
End-to-end logs for conversations, handoffs, and CRM writes—built for reviews and reporting.
Secure cloud hosting, with enterprise deployment choices available when required.
SLA options and priority support with clear escalation paths for business-critical operations.
Get a tailored MiCalls demo that maps to your workflows—calls, messages, handoffs, and CRM logging included.
