Automotive

AI Voice + Omnichannel Agents for Automotive

Respond to sales leads instantly, automate service scheduling, and deliver recall outreach at scale. Drive more appointments, more test drives, and more service revenue—without adding headcount.

  • Respond to leads in under 5 minutes and book test drives before shoppers move on
  • Automate service scheduling end-to-end with confirmations, reminders, and easy rescheduling
  • Keep customers coming back with recall outreach, maintenance nudges, and post-service follow-ups
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Sales Lead Inbound Call
Live
Lead: Hi, I'm calling about the 2024 Honda Accord listed online. Is it still available?
MiCalls: Yes, it's available right now. Are you looking for Sport, EX-L, or Touring?
Lead: Sport.
MiCalls: Perfect. Would you like to book a test drive today or tomorrow? I can also estimate payments if you share your budget range.
SMS Service Reminder
Live
MiCalls: Hi John, your Honda Accord is due for an oil change. Would you like to schedule service this week?
Customer: Yes, what's available Thursday?
MiCalls: I have 9:00 AM or 2:30 PM open. Which works better?
Customer: 2:30 works
WhatsApp Recall Notice
Live
MiCalls: Important: Your 2022 Honda CR-V has an open safety recall. We can fix it at no cost. Ready to schedule?
Customer: What's the recall for?
MiCalls: It's for the fuel pump assembly. The repair takes about 2 hours and includes a free loaner vehicle. When would you like to come in?
Customer: Next Monday morning?
Web Chat Post-Service
Live
MiCalls: Hi Sarah! How was your service visit yesterday? We want to make sure everything went smoothly.
Customer: Great experience! The shuttle was really convenient.
MiCalls: Wonderful to hear! Would you mind leaving us a quick Google review? It really helps our team.
Customer: Sure, happy to!
See it on:
Trusted by dealerships that need faster lead response, higher appointment show-rates, and stronger service retention
Voice + SMS + WhatsApp
Lead Capture + Routing
Consent-Aware Outreach
Call Transcripts

Automotive Challenges We Solve

Speed sells cars. Consistency retains service customers. MiCalls helps you respond first, schedule faster, and follow up automatically.

Slow Lead Response

Internet leads go cold fast. If your BDC can't respond immediately, shoppers book elsewhere.

78% of buyers choose the first responder

Missed Service Calls

Advisors are with customers, phones ring, and high-intent callers hit voicemail.

25% of service calls are missed during peak hours

Recall Compliance Pressure

OEM recalls require high-volume outreach and clean documentation of contact attempts.

30% of recall campaigns go uncompleted without automation

Service Retention Drop-Off

After warranty, customers disappear. Staying top-of-mind is hard to do manually.

50% of customers don't return post-warranty without follow-up

Service No-Shows

Unconfirmed appointments and poor reminder flows lead to empty bays and lost revenue.

15% of service appointments no-show without reminders

BDC Staffing Costs

Hiring, training, and turnover are expensive—especially when most conversations are repetitive.

$40K+ annual cost per BDC rep (salary + overhead)

How Automotive Dealerships Use MiCalls

From sales leads to service scheduling, see AI agents handle your highest-volume dealership workflows.

Instant Sales Lead Response

Every lead gets an immediate response. MiCalls qualifies shoppers, answers inventory questions, and books test drives automatically—then routes hot leads to the right rep.

  • Qualifies intent: new vs used, model/trim, budget, timeline, trade-in
  • Answers common questions: availability, features, pricing ranges, hours, location
  • Books test drives and sends confirmations with directions
  • Routes hot leads to BDC or sales with a clean summary
25% higher lead-to-appointment rate
Lead Arrives

From website, Cars.com, chat, or phone

MiCalls Responds

Within minutes, asks qualifying questions

Qualifies Buyer

Budget, trade-in, timeline, preferences

Books Test Drive

On the salesperson's calendar + confirmation sent

Automotive Results

Dealerships using MiCalls respond faster, book more appointments, and retain more service customers.

<5 min Lead Response

Beat competitors to the shopper and lock test drives earlier.

25% More Test Drives

More qualified appointments from consistent, immediate follow-up.

30% Service Retention Lift

Bring customers back with automated reminders and post-service flows.

$50K+ Annual Savings

Reduce missed calls, staffing strain, and manual follow-up workload.

Get a Demo

We'll map your top 10 dealership workflows and show exactly how MiCalls handles them.

Ready to Drive More Sales and Service?

Join dealerships using MiCalls to respond faster, book more appointments, and retain more customers.

Get a Demo Talk to Sales
<5 min Response Multi-Channel Dedicated Support